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Leading stockist of industrial valves for immediate global delivery
RPV RPV

Customer Feedback

We would like to thank you for taking the time out to complete this survey. Without customer feedback we are unable to improve our quality management system to meet your requirements.

Your details
Please choose the answer that most closely applies to each question
1. Do we respond to your enquiries on time? *
2. Do we interpret your requirements correctly when quoting? *
3. Are our deliveries on time? *
4. Do deliveries arrive adequately packed and in good condition? *
5. Are items delivered as per your order? *
6. Do we communicate well with you on outstanding orders and inform you about any problem areas? *
7. Does the quality of our products match your expectations? *
8. Is the correct documentation enclosed with the goods? *
9. Is documentation clear and easy to understand? *
10. Do we respond effectively to any problems that arise? *
Your overall experience
11. Based on your experience, would you buy from us again? *
12. Based on your experience, would you recommend our company to another associate? *
Suggestions
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